Because we place a high priority on customer satisfaction, transparency and trust, the Mobility Authority is committed to being a partner in the community and working proactively with commuters and local residents through the construction process and beyond.
During construction, our team will engage in collaborative communications efforts to keep the community informed and to listen, acknowledge, and respond promptly to public questions and issues.
The team will be easily accessible through many avenues such as by having an active social media presence, maintaining a bilingual 24/7 phone and email hotline, regularly sending out e-newsletters, website updates and being available for in-person meetings to share information. If you have a question for the project team or know of a community event or initiative you would like us to consider getting involved in, please get in touch via the Contact Us button below.
The project team also aims to be active in the community by supporting local neighborhoods and community groups. As part of that commitment, we have developed a “Community Cultivators” initiative honoring the community’s everyday heroes – teachers, medical professionals, emergency responders. They are the foundation of our community and improve our quality of life in the work they do – a mission the Mobility Authority shares. The Mobility Authority and the entire 183 North Mobility Project team want to give back and celebrate them throughout the life of this project and beyond.
In the Community
Community Cultivator Initiatives
Instead of a traditional groundbreaking for the 183 North Mobility Project, the Mobility Authority held a virtual “ground-building” to embrace local heroes, deemed “community cultivators,” that nurture our community and help it thrive. For this event, the Mobility Authority acknowledged educators at five Round Rock Independent School District schools located along the 183 North Mobility project corridor. The schools’ educators and staff were celebrated with a ceremonial tree planting and dedication. For more, visit the event page.
The project team visited fire stations that use the 183 North corridor to show appreciation for "Community Cultivators" (teachers, first responders and medical staff along the project corridor) during the May 28 – May 30th Memorial Day weekend. In light of National Hamburger Day, which was May 28, we selected P Terry’s (local hamburger restaurant) that has two locations along the corridor, from which to purchase gift cards for the appreciation effort. The team presented the local firefighters on duty with a gift card to enjoy lunch on us!
Over the holidays, the 183 North Mobility Project team was busy in the community. Around Thanksgiving, 183 North Mobility Project team members delivered pies to healthcare workers at Ascension Seton as part of our Community Cultivators initiative. The 183 North Mobility Project is grateful for those who make our community a better place.
As a part of 183 North’s “Community Cultivators” initiative celebrating the community’s everyday heroes, we wanted to do something special to give back to our community’s school bus drivers. They work hard bringing children to and from school safely every day, and we wanted to show our appreciation by delivering snacks and goodies to them to start the school year off strong. We also talked about the project and shared how they can access lane closure information.
General Project Events
Thank you to all who attended the first (virtual) 183 North Mobility Project event on November 4th, 2021. During the event, we provided detailed updates on the project and held a question and answer session with the Great Hills Constructors construction team and members of the Mobility Authority team. The presentation provided updates on overall construction schedule, explanations about improvements to come and an introduction to the latest technologies that will be used on the roadway.
Watch the video from the event:
Vea la presentación del evento con narración en español:
Slides from the Meet the Project Team event are available here.
The 183 North Mobility Project Team set up in front of the Austin Aquarium with 183 North materials to hand out. Visitors who purchased tickets to the aquarium received a free scoop of ice cream with a topping of their choice from another corridor business Amy’s Ice Cream. We served 300 scoops of ice cream at this event for residents, while also being able to support two local businesses along the 183 North Mobility Project.
On Saturday Aug. 27th, in honor of National Traffic Awareness Month, the 183 North Mobility Project Team hosted a Sno Cones and Safety Summer Social, a family-friendly opportunity for the community to learn about the 183 North Mobility Project and see real-life elements of road safety principals in person, while cooling off with a sno-cone. The event was held at Springwoods Park in northwest Austin off of Anderson Mill and US 183.
The project team was thrilled to welcome more than 165 members of the community, handing out sno cones free of charge for the community’s patience and commitment to safety during construction. Kids were given plastic construction hats, a 183 North coloring and activity book, construction stickers, and stress balls in the shape of construction hats. Adults were given details about the project in the form of fact cards, discussions with the project team members present and newsletter sign up details. The community was invited to sign our “slow down for safety” pledge on a large foam board. Additionally, kids were able to meet and interact with crew members from Great Hills Constructors (GHC) and firefighters from the Jollyville Fire Department.
Watch video from the event:
The 183 North Mobility Project team regularly hosts an informational booth at the Lakeline Farmers Market to share project information. The team members hand out reusable bags and encourage the public to stay up to date on project news by signing up for the project newsletter. Thank you to the community members that stop by — we are excited for more opportunities to continue our involvement in this community event.
Informational booths have been hosted on the following dates:
- June 25th, 2022
- July 30th, 2022
- October 22, 2022
- September 30, 2023
In recognition of passing the one year mark since the 183 North Mobility Project began, we hosted a project update meeting for the community. We shared about the 183 North Mobility Project and what progress was made in 2022. We also gave a look ahead to what is next in 2023. The public had an opportunity to meet the project’s contractor, Great Hills Constructors and ask any questions they had about the improvements coming to Northwest Austin. If you missed the event you can view the recording below:
Si desea una versión traducida de esta presentación en español, contáctenos a través de nuestro formulario de contacto aquí.
A copy of the presentation can be found HERE.
A summary of the Q&A Session can be found HERE.
The 183 North Mobility Project team enjoyed attending the Arboretum ArtsFest this past weekend! It was a great event full of creativity and family fun. We were glad to be out among our project corridor’s businesses and visiting with attendees to share information on the improvements coming to Northwest Austin with the 183 North Mobility Project. We were also excited to hold a drawing for a gift card from AO5 Gallery, an art gallery located in the Arboretum.
On May 20th, the 183 North Mobility Project was tabling at A Taste of the Arboretum! The project team shared informational materials with the community while enjoying restaurant samplings, live music and local vendors. We loved being out in the community with you all and look forward to seeing you soon!
The 183 North Mobility Project team visited the corridor to give back to the community. Community members got to enjoy a sweet treat from Connor's Creamery as a thank you for their patience as improvements continue. Thank you to everyone that stopped by!
In December the 183 North Mobility Project set up an informational booth at the Home for the Holidays Arboretum event. The team shared project information and promoted our new project visualization animation video, which was a major talking point! We also gave out some festive project items, and visitors were encouraged to sign up for our newsletter and travel alerts emails.
Check out the virtual presentation on our major construction and community outreach accomplishments for 2023, along with a lookahead for 2024. Hear straight from the team on the project's progress:
Our annual project update video highlights the latest milestones on the journey to improve mobility in northwest Austin. Thank you for your participation by watching. Please contact us if you have any additional questions or feedback.
On April 5th, 2024, our project team had the pleasure of participating in the Rutledge Elementary School Carnival, where we engaged with attendees to share valuable insights about the 183 North Mobility Project. The project sponsored two cotton candy machines that the school will get to use for future events. During the event, we were able to interact with community members who offered valuable feedback, fostering a sense of community collaboration.
On April 6th, 2024, the project attended the 2024 Cedar Fest BBQ Cook-Off & Festival to share information about the project with attendees. People were excited to spin the giveaway wheel at the table and learn more about what is happening along the corridor.
The 183 North Mobility Project hosted a "Stay Cool for Back to School" community event to provide information to the public about the 183 North Mobility Project along with free sno-cones while encouraging foot traffic to businesses along the project corridor in the Great Hills Market complex. The event took place during tax free weekend, on Saturday August 10, 2024 from 1:30 p.m. to 4:30 p.m. and saw over 158 visitors stop by for a complimentary sweet treat, project promo items and the chance to win a gift card from area businesses, Petco, T.J. Maxx and Cookie Cutter's Kids Hair Salon. Additionally, visitors were asked to "Nominate Your Favorite Teacher" for a chance for them to win a gift card to Lakeshore Learning, a teacher supply store also located in the business complex. We enjoyed meeting everyone who stopped by!
Outreach to Neighbors
The first in a series of informational meetings with the NWACA, the 183 North Mobility Project team met with the association’s transportation committee to provide project information and addressed questions and concerns relating to the 183 North Mobility Project on Jan. 25, 2022. A project presentation was given concerning scope and schedule, followed by a Q&A session.
The 9525 Condominium Owners Association welcomed the 183 North Mobility Project team for an informational meeting and Q&A session held on March 22, 2022. A special thanks to the 22 Condo Association board members that attended this meeting. The open Q&A session invited community discussion on themes including project timeline, construction plans and access to the property.
On March 23, 2022, the 183 North Mobility Project team met with the Balcones Greene HOA Board of Directors to provide a general project overview, discuss timeline, explain outreach efforts and answer questions from the Board. Balcones Greene, located in northwest Austin, encompasses approximately 374 residences. Comment themes from the community included traffic delays, project construction, design questions and construction detours.
The 183 North Mobility Project team met with the Anderson Mill Limited District on April 21, 2022. At this meeting approximately 15 community members were in attendance. Project information that was shared included improvements to the Duval Oak Knoll area, project outreach efforts, and Next Generation Concrete Surface grinding work and concluded with a Q&A session. Comment themes from the community included project timeline, direct connections to MoPac and 183A, project design and road tolls.
This was a follow-up presentation to the full Balcones Greene Homeowners Association after the 3/23/2022 briefing to the HOA board. The Project Team presented project details and answered questions from the community related to the scope of the project and the construction activities.
The 183 North Mobility Project team set up a table at the annual neighborhood meeting for members of the Balcones Village/Spicewood homeowners' association. The team handed out project information and answered questions from neighbors about the project. Learn more about the homeowners' association here.
The 183 North Mobility Project team tabled at the Northwest Austin Civic Association meeting on May 11, 2023. The project team met with NWACA to provide project information and address questions and concerns relating to the 183 North Mobility Project.
On November 2, 2023, the 183 North Mobility Project team met with the Balcones Village/Spicewood at Balcones Village HOA to provide a general project overview, timeline and answer questions about the project from HOA members. Comment themes from the community included sidewalk construction, general construction activities and the expected timeline. Prior to the presentation, the Project Team was available for questions and handed out informational materials and giveaway items such as tire gauges, stressing the importance of routine tire checks and care.
On March 25, 2024, the 183 North Mobility Project team met with the Balcones Woods HOA Board of Directors to provide a general project overview, discuss timeline, explain outreach efforts and answer questions from the Board. Comment themes from the community included traffic delays, project construction, design questions and construction detours.
In May, we joined the Northwest Austin Civic Association (NWACA) for a community meeting. The project team provided project information and addressed questions and concerns relating to the 183 North Mobility Project. The team set up an interactive station featuring project updates, swag, and QR codes to view our animated project video.
Upcoming Events
TBD